S.O.S

Rules contest - Foyer Assurances

ARTICLE 1       Name

Foyer Assurances S.A., a société anonyme (Luxembourg Public Limited Company) with its registered office at 12 Rue Léon Laval, L-3372 LEUDELANGE, registered on the Luxembourg trade and companies registry under reference number B34267, represented by its current board of directors, is the organiser of the Déménagement 2021 prize draw.

ARTICLE 2       Duration

The free prize draw shall be start from 19th April 2021, and shall end on 30th  September 2021. A draw to be held on 1st October shall determine 1 winner.

ARTICLE 3       Prize draw entry and process

The prize draw is open to everyone who is a resident in the territory of the Grand Duchy of Luxembourg, who, for the duration provided for under article 2, has ordered moving boxes and confirmed their participation in the prize draw using the form on the “moving house” page of the www.foyer.lu website.

Once these conditions are met, he/she shall be automatically registered on the list of entrants in the prize draw. Participation is open to named individuals aged 18 or over. .


Employees and insurance intermediaries of Foyer Group companies and their direct family members may not enter.

Only one entry per player shall be accepted during the prize draw period. Entry into the prize draw implies unreserved acceptance of these rules and compliance with the laws and regulations in force in the Grand Duchy of Luxembourg.

ARTICLE 4       Modification

Foyer Assurances S.A. reserves the right, at any time and without notice, to extend, suspend or interrupt the prize draw described in article 1.

Foyer Assurances S.A.’s liability shall not be incurred as a result, in respect of the entrant or any other person.

ARTICLE 5       Principle of the prize draw

This prize draw is offered on a one-off basis, and will offer 1 winner, drawn at random, reimbursement of their moving costs, up to an amount of €1,500.

The future winners expressly acknowledge and agree that Foyer Assurances S.A. may publish their name in order to promote the result of the prize draw on its website, as well as on social networks for which Foyer Assurances S.A. has an account or an official page. 

ARTICLE 6       Prize allocation

The winner shall be selected by random draw and shall be notified by Foyer Assurances S.A. of their win by email. The provision by the winner of an email address is an essential condition to be able to participate in the prize draw. The email address used will be the one provided by the person when they order their boxes. This email address must remain valid so that the winner can be duly notified. If the winner does not respond within five business days after notification of the win to confirm his or her wish to accept the prize, a second draw shall determine a new winner.

Upon notification of the win, the winner shall have until 16 October 2021 to email to Foyer Assurances S.A., at  communication@foyer.lu , the documents listed below:

  • A legible copy of the service contract/invoice from a removal company or for the rental of a vehicle for the purpose of moving house. The name of the winner must strictly be the same as that stated on the contract and must match the name of the person who ordered the moving boxes. The document must expressly indicate the cost of the service.
  • The complete IBAN and BIC details of the bank account into which the winner wants Foyer Assurances S.A. to pay the winnings. The holder of the bank account must be the same person as the one who ordered the boxes from Foyer Assurances S.A.

In the absence of a valid email address, if complete information is not received within the deadline or in the event that certain conditions are not met, Foyer Assurances S.A. reserves the right to withhold the win from the winner, giving reasons for its decision.

Foyer Assurances S.A. undertakes not to sell, exchange or communicate participants’ data to third parties other than Foyer Group companies.

ARTICLE 7       Prizes

1 winner shall be reimbursed the costs of moving house, up to a maximum of €1,500.

The prize allocated may not be challenged in any way, no cash or other alternative is offered and the prize may not be replaced or exchanged for any reason at all.

ARTICLE 8       Promotion

Foyer Assurances S.A. reserves the right to publish the name and photograph of the winners for advertising or public relations purposes, without any remuneration other than the prize won. Any winner that objects to the use of his/her name and photo for advertising or public relations reasons must inform Foyer Assurances S.A. via a simple letter or email sent to it within 15 days of the announcement of the results.

ARTICLE 9       Communications

Unless otherwise stipulated in these rules, all communications relating to this competition must be sent by email to the following address: communication@foyer.lu

ARTICLE 10     Personal data protection

Participants authorise Foyer Assurances S.A. and other companies in the Foyer Group to record, store and process electronically data collected during their participation in the prize draw, in accordance with Regulation (EU) 2016/679 and the law of 1 August 2018 relating to the protection of individual persons in respect of the processing of personal data in criminal matters as well as in matters of national security. The data provided by the participants are strictly confidential and for the exclusive use of Foyer Group.

The data shall be kept for the duration of the prize draw and for a maximum period of six months after the prizes are awarded to the winners, it being understood that publication on any social network shall not be deleted at the end of that six-month period (and shall remain accessible to the public) unless expressly requested by the winner.

In accordance with the General Data Protection Regulation (EU) 2016/679 of 27 April 2016, participants may ask free of charge, by letter or email, to access information pertaining to them, in order to have it corrected, amended or deleted, to exercise the right to data portability or to object to its processing by Foyer Group.

ARTICLE 11     Jurisdiction and applicable law

Relations between Foyer Assurances S.A. and entrants in this prize draw are governed by Luxembourg law.

The courts of Luxembourg shall have sole competence in all disputes relating to the proposed competition, although Foyer Assurances S.A. may bring the dispute before any other court which, notwithstanding the above specified jurisdiction, would normally be competent in respect of the participant.

ARTICLE 12     Filing of the rules

A copy of these rules may be obtained free of charge on simple request, throughout the duration of the prize draw, by letter sent to Foyer Assurances, whose registered office is at 12 Rue Léon Laval, L-3372 Leudelange or by email to: communication@foyer.lu.

It is also possible to view the rules at any time on the website www.foyer.lu.