View your terms and conditions

To consult your General Terms and Conditions documents, thanks for filling your customer number and your contract number into the form below. Those informations are printed on your Particular Conditions received by mail. Please consult the help below to easily pour retrouver facilement ces informations.

No contractual guarantee is given in a country subject to international sanctions, prohibitions or restrictions (the list is derived from the Group’s policy of preventing operations prohibited by international sanctions and is available via this link).

Please fill in your information to access your documents.

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How to find my policy numbers

HOW IT WORKS

Where can I find the General Terms and Conditions for my insurance policy?

To view the General Terms and Conditions for your insurance policy, you will need your customer number and policy number. This information can be found in the Special Conditions you received by post. A sample header is provided to show you where these numbers appear.

Need help? Any questions? If you encounter any difficulties, please do not hesitate to contact our customer service team: service-client@foyer.lu

MY INFORMATION

Where can I find my customer number and policy number in the special conditions?

You can find them in the paragraph entitled “The policyholder hereby declares”. See example below.