S.O.S

As a socially responsible company, Foyer wants to step up its commitment.

Help us preserve the environment by reducing your use of paper documents.

Going paperless by switching to electronic documents has several advantages:
  • all your documents are available online in one location;
  • access to your documents is secure;
  • no more waiting: your tax certificates are available instantly;
  • no more paper: you help support sustainable development and the reforestation of Luxembourg.
I would like to take a simple action for the environment.
Activate my Customer Account
Thanks to these paper savings, Foyer supports the Natur&Ëmwelt Fondation Hëllef fird’Natur organisation and National Tree Day through a reforestation project in Mecher / Clervaux.
This enrichment planting helps complete and accelerate the natural succession process following a clear-cut of about 7 hectares of land. By the end of the initiative, we will have planted some 2,000 forest plants, mainly beech and maple trees, that promote biodiversity.

Access your client area from your computer or your mobile

Discover all the functionalities and services available via the app and your client area.

Save time, track your claims and above all, focus on what really matters.

Accessible 24 hours a day
We are available 24/7
View your policies
You can view all your policies
Real-time monitoring
You can find up-to-date information about your claims
Exclusive services
Save time and submit your claims or reimbursement requests online

On your mobile

MyFoyer App

The MyFoyer app was designed with you in mind. It is simple and intuitive, helping facilitate formalities and offering maximum transparency.

Manage your healthcare requests in a few clicks
Monitor your reimbursements or requests
Submit and track your claims in real time
Save time and submit your claims online. You can also track the progress of your claims in a few clicks.
Need assistance?
Foyer is available 24/7 to reassure you and help you with formalities, should you have any problems
Stay close to your agent
Your agent’s contact details are with you, wherever you go

Download the MyFoyer app on

On your computer

MyFoyer Client Area

You can instantly view all your policies and take advantage of exclusive services 24/7 via the MyFoyer client area.

View your policies
Do you have any questions about your cover? You can easily view your policy details.
View your claims
You can track your claims easily
Manage your profile
Have your personal details changed? You can update theme yourself, without needing to call us.
View your agent’s contact details
Need to contact your agent? You can quickly find your agent’s contact details.
View and pay your bills
To ensure faster and simpler management, Foyer gives you the opportunity to view and pay your bills online.
Access your documents online
View or generate your requests for documents such as insurance and tax certificates with a single click.
Ask for Healthcare reimbursements or cover
To save time and speed up your reimbursements, apply directly in your Client Area.
View all the household’s policies
All the policies of members of your family in a single platform for greater visibility.
View your virtual customer card
To find all your useful numbers easily.
Discover MyFoyer

FAQ

View all the questions

Do you have any other questions?

Account creation on the MyFoyer app is reserved for Foyer insured parties who have taken out a health, home or auto contract or who have a Medicis group contract.
To create an account, you must enter a valid e-mail, your personal information (first and last name, date of birth and postal code) and your customer number. Nothing more!
MyFoyer lets you directly send health reimbursement requests and coverage requests.
The progress of your request appears in real time in the mobile application: firstly in the “requests in progress” list right after being sent, and later in the “processed requests” list when it has been received by our claims managers.

Need advice?

Our agents are there to support you