__ / Faqs / I was supposed to be reimbursed, but the reimbursement is for €0. Why?

I was supposed to be reimbursed, but the reimbursement is for €0. Why?

You’re probably only insured under the health insurance policy, so you can’t see this information, which is specific to the policyholder.
You can contact our healthcare department to find out more.

  • If I am an Individual customer, I contact the service on +352 437 43 4200 or by email at sante@foyer.lu
  • If I am a Group customer, I contact the service on +352 437 43 4246 or by email at santegroupe@foyer.lu

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