How do I submit my home incident claim?

You have several possibilities:

1. Submit your claim directly to your Foyer insurance agent.
2. Pre-submit your claim from your Customer Space or MyFoyer app. Your agent will contact you to complete your submission.
3. Call the Foyer home incident claims department directly: +352 437 43 43
4. Complete the form and email it to the appropriate address.

Do you need to report a claim for damage related to your electrical and electronic devices? Has your device been damaged by a fall, short circuit, collision, or another event?
Submit a claim for damage related to an electrical or electronic device to sinistres-habitation@foyer.lu

Did you have to cancel your trip due to an illness, a death, a new employment contract, unemployment, or another event?
Submit a travel cancellation insurance claim to sinistres-habitation@foyer.lu

Do you need to submit a claim for property/material damage or physical injury caused involuntarily to a third party? Did your child break your neighbour’s window while playing ball? Did you accidentally destroy your friend’s smartphone?
Submit a claim involving your third-party liability to sinistres-rc@foyer.lu.

Do you need to submit a claim due to a fire, theft, or vandalism, glass damage, water damage, storm, or another event?
Submit a claim for damage related to your home to sinistres-rc@foyer.lu.