Do you have enough insurance?

The Observatory on Insurance recently published the results of a study giving an overview of the insurance market in Luxembourg. It enables us to better understand how Luxembourg residents perceive insurance and the policies they hold. It shows that policyholders are not always aware of the cover and guarantees they have and those they really need.

In light of these findings, Foyer has joined forces with the Observatory on Insurance to offer Luxembourg residents an overall assessment of their insurance needs.

Key figures that tell us a lot

Because we are all concerned by insurance issues, we have selected for you some key figures obtained through the survey that represent the level of insurance taken out by Luxembourg residents.

participants resident in Luxembourg
56% women and 44% men
69% homeowners and 14% tenants
39% live in an apartment and 59% live in a house

Key figures


1 out of 3 residents

are not covered in the event of a natural disaster.

Do you want additional information or more precise data about the insurance market in Luxembourg?

Key figures


1 out of 2 residents

does not know if their smartphone is insured against theft or breakage.

Do you want additional information or more precise data about the insurance market in Luxembourg?

Key figures


60%

of residents who have travel insurance do not know if they are covered in case of cancellation.

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Key figures


1 out of 5 residents

does not know if they are insured as a driver.

Do you want additional information or more precise data about the insurance market in Luxembourg?

Key figures


1 out of 2 residents

have not yet planned for supplementary retirement.

Do you want additional information or more precise data about the insurance market in Luxembourg?

Key figures


1 out of 2 residents

are not covered in case of accident abroad.

Do you want additional information or more precise data about the insurance market in Luxembourg?

Key figures


40%

of residents do not know what their home insurance covers exactly.

Do you want additional information or more precise data about the insurance market in Luxembourg?

Customer Assessment, the central tool of our advisory approach.

Knowing our customers and their needs, being present at key moments in their lives (purchase of a car, moving house or refurbishing their property, a birth, marriage, exceptional trip, divorce, etc.), guiding them and offering them the solutions that best meet their needs, is what enables our agents to become advisors at the centre of the relationship.

To help its agents in this advisory role, Foyer has developed a simple and intuitive tool called the “Customer Check-up”, which allows it to gain an overview of the customer’s insurance needs and offer them the most appropriate protection. Depending on the client’s expectations, this assessment allows us to define, along with the customer, his or her priority needs as well as his medium- or longer-term prospects.

Finally, this assessment gives the customer the opportunity to learn about lesser-known products and ask questions for which they would never have taken the initiative to contact us.

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Do you think you are sufficiently informed about your own insurance?

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Conduct a check-up of your insurance free of charge and without commitment.

If you are already a client, go to your Client Area to schedule a check-up with your agent.